Who We Are
Our website address is: https://harkenhomes.co.uk. Harken Homes values your privacy and is committed to ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and protect your information.
1. Information We Collect and How We Use It
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Comments: When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection. An anonymized hash of your email may be shared with Gravatar to check if you use it. The Gravatar Privacy Policy can be found here. Once your comment is approved, your profile picture is publicly visible in the comment context.
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Media: If you upload images to the website, avoid including embedded location data (EXIF GPS), as visitors to our website can download and extract such data.
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Cookies: We use cookies to improve user experience. For example:
- If you leave a comment, you may choose to save your name, email, and website in cookies for convenience in future comments. These cookies last for one year.
- When you log in, we set several cookies to save login information and screen display choices. Login cookies last two days, while screen options cookies last for one year. Selecting “Remember Me” extends login cookies for two weeks, which are removed upon logout.
- If you edit or publish an article, a cookie with no personal data saves the post ID of the article, expiring after one day.
2. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images). Such embedded content from other websites functions identically to a visit to those websites, which may collect data, use cookies, embed third-party tracking, and monitor your interaction with that content if you have an account and are logged into those websites.
3. SMS and Abandoned Cart Notifications
Our website uses cookies to track items added to your shopping cart, including when a cart is abandoned. This information is used to determine when to send you cart reminder messages via SMS, should you opt-in to receive such reminders. Your phone number will be used only for the purposes stated and will not be shared with any third parties.
4. Third-Party Data Sharing
Your privacy is important to us. We do not share or sell your data to non-affiliated third parties. If any sharing or selling occurs, it excludes SMS opt-in data and consent. Specifically:
“The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
5. Location Tracking and Location-Based Services
If we collect location-based data, such as your IP address or GPS location, it will be used solely for relevant purposes, such as delivering personalized content or improving your browsing experience. We will inform you explicitly where this data collection is relevant and obtain any necessary permissions.
6. Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email. We do not share your data with any unauthorized third parties without your consent unless required by law.
7. Data Retention
- Comments: Comments and metadata are retained indefinitely for automated approval of follow-up comments instead of moderation.
- Registered Users: For users who register on our site, we store the personal information provided in their user profiles, which can be viewed, edited, or deleted by the user (except usernames). Website administrators can view and edit this information.
8. Your Rights Over Your Data
If you have an account on this site or have left comments, you can request an export of the personal data we hold, including any data provided by you. You may also request data deletion. However, this does not include data we are required to keep for administrative, legal, or security purposes.
9. Data Security
We take appropriate technical and organizational measures to secure your data against unauthorized access, alteration, disclosure, or destruction.
10. Where Your Data is Sent
Visitor comments may be checked through an automated spam detection service.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. We encourage you to review this page periodically.
Contact Us
For any questions or concerns about this Privacy Policy, please contact us at: hello@harkenhomes.co.uk
SMS Terms of Service
Welcome to the SMS Service provided by Harken Homes. By opting in to receive SMS communications from us, you agree to these Terms of Service. Please read them carefully.
1. Service Description
Our SMS service provides updates, promotions, alerts, and other relevant information to our customers. The types of messages you can expect to receive may include [e.g., order updates, promotions, reminders, etc.].
2. Opt-In
By opting in to our SMS service, you agree to receive recurring SMS messages from Harken Homes at the mobile number you provided. Message frequency may vary based on your interaction with our service.
3. Opt-Out
You can opt out of receiving SMS messages at any time. To stop receiving messages, reply “STOP” to any SMS we send you, or contact us directly at hello@harkenhomes.co.uk. After opting out, you may receive one final SMS confirming that you have unsubscribed.
4. Message and Data Rates
Message and data rates may apply. Please check with your mobile carrier for details on fees and charges. Harken Homes is not responsible for any charges incurred from participating in this SMS service.
5. Privacy
We respect your privacy and are committed to protecting your personal information. Please see our Privacy Policy for details on how we handle your data.
6. Supported Carriers
Our SMS service supports most major carriers, but we cannot guarantee service availability across all carriers or in all areas.
7. Limitation of Liability
Harken Homes is not liable for any delays, failures in delivery, or any other technical difficulties that may arise due to issues beyond our control, such as those involving mobile carrier or network connectivity.
8. Changes to Terms
We may update these SMS Terms of Service from time to time. Any changes will be posted on our website, and we will notify you if required by law. Continued use of our SMS service after any such changes constitutes acceptance of the new terms.
9. Contact Us
If you have any questions or concerns regarding these SMS Terms of Service, please contact us at hello@harkenhomes.co.uk.
10. Governing Law
These SMS Terms of Service are governed by the laws of the United Kingdom of Great Britain.